WhatsApp’s recent update adds more features like polls, avatars, and community, which makes it the leading social media chat platform. However, all the new add-ons are useless when the app fails to perform simple tasks. In most cases, the app stops working on Wi-Fi but functions well when switching to mobile data. In this post, I will show the best ways to fix WhatsApp not working on both mobile and desktop Wi-Fi. Let’s move on.
Many people prefer to connect to a home or office Wi-Fi network to save mobile data. We all feel depressed when WhatsApp does not send or receive Wi-Fi messages. Why not take your time to use the tricks below to fix WhatsApp doesn’t work on a Wi-Fi connection?
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Table of Contents
6 Best Ways To Fix WhatsApp Not Working On Wi-Fi
1. Check Wi-Fi Network
The first thing to come to your mind is to check the Wi-Fi network. If all the installed apps on your phone face network issues, the problem is from the Wi-Fi and not WhatsApp. Restart the router or Mifi device to re-establish the connection. You can also update the firmware or reset the router to the default settings to fix the problem.
You can also check for the network from the ISP. Sometimes, the router’s data plan might expire, and you must renew it. WhatsApp requires fast internet speed. You can switch to dual-band frequency 5GHz to get a high-speed connection.
2. Switch Off Low Data Mode For Wi-Fi
Some apps will stop working if your mobile phone is in low data mode, including downloads backups, and photo syncing. It also affects background tasks and even WhatsApp functionality.
3. Fix WhatsApp Not Working On Wi-Fi By Reset Network Connection
You can factory reset the network connection from the android device settings and fix issues like WhatsApp not working on Wi-Fi. Here are the steps to achieve it.
Step 1:
Launch the phone’s Settings
Step 2:
Select “Network & Internet”
Step 3:
Tap on Internet
Step 4: Click on the reset option at the top-right corner to reset the network connection.
4. Remove Custom DNS Servers
One of the reasons why WhatsApp is not working on Wi-Fi on the desktop is Custom DNS settings may block traffic and, at the same, affect WhatsApp functionality on the web platform. You can use the steps below to set the default DNS settings.
Step 1:
Simply Press the Window + I keys at the same time to launch the Settings menu
Step 2:
Tap on Network & Internet at the left sidebar and tap on properties on the right side.
Step 3:
Tap on the Edit option beside “DNS Server Assignment”
Step 4: Click “Automatic” from the drop-down menu and tap on the save icon to apply new settings.
5. Fix WhatsApp Not Working On Wi-Fi Using A VPN Connection
ISP (Internet Service Providers) may temporarily block the connections for some reasons, which may also affect the WhatsApp app connected to Wi-Fi won’t work. To use WhatsApp, in this case, you will need to get a reliable VPN connection to bypass geo-block. This will change your actual IP address.
Subscribe to IPVanish or Windscribe VPN to bypass geo-block. Connect it and open your WhatsApp, and it will start working perfectly.
6. Lock WhatsApp In The Background
Some phone manufacturers like Vivo, Oppo, and Samsung are built-in the option to kill inactive apps running in the background to preserve battery life.
You can prevent the app from a forced stop by locking the app, and here are things to do.
Step 1: Launch the app settings and head to “Multitasking menu on your smartphone
Step 2: Press and hold on the WhatsApp app icon and tap on “Lock this app”
The battery energy-saving option won’t work on WhatsApp and will keep working without any issues.
7. WhatsApp Server And Update
Occasionally, WhatsApp servers have downtime, and at this moment, the app won’t work on Wi-Fi or mobile data. The WhatsApp team will fix the server issues in less than 5 hours. You can visit Downdector to know WhatsApp’s status.
Lastly, the older version of WhatsApp installed on your smartphone will have issues like the app not working on Wi-Fi and others. The Team will release a new version to add more features and fix bugs. The new app version will be available for download on Google Playstore for android, Apple store for iOS, and desktop version for windows.